Shipping
Extra Kart Parts can ship to virtually any address in the United States, using the primary services of UPS (United Parcel Services) and USPS (United States Postal Service). Note that there are restrictions on some products and it will be listed in the item description, and some products cannot be shipped to international destinations. If you do not see a shipping option that fits your immediate need, please contact us.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page. Extra Kart Parts utilizes live shipping rates from our shipping carriers. Exceptions apply to large pallet size shipments or trailer type items.
Please also note that the shipping rates for many items we sell are dimensional and weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Out of Stock Items
Occasionally, Extra Kart Parts is not able to fill a full order, usually due to a syncing issue with inventory from our multiple store fronts. In the rare occasion your order can not be filled 100%, we will contact you by phone, then email to discuss options
Returns Policy
In general, we do not accept returns for items purchased. Extra Kart Parts spends additional time taking extra photos or videos, and adding an accurate description to each item. It is ultimately up to the buyer to make sure the item or items will fit your needs. We have had to take this approach because we have been hit with returned products from buyers who didn't carefully read the descriptions or know what equipment they were working on.
If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly to open up the dialog to make sure you are a satisfied customer. If the error was not that of Extra Kart Parts, the buyer will be required to covert he return shipping costs and a 15% restocking fee + original shipping will be subtracted from the refund.